Managing Ideas in Jira and Confluence
When we’ve decided to develop a complex Idea & Initiative Management solution based on Jira, the idea didn’t come from nothing. In fact, we’ve already tried to do it in a Jira instance linked with Confluence. How did it go? Read this article to learn more. Introduction The solution was Read more...
Idea Management is a relatively fresh trend in the industry. Basically, it’s a class of methods (and tools) that allow executives to gather ideas and feedback. If we add the possibility to rate them and use them to successfully achieve the goals defined in their enterprise’s strategy, Idea Management gets Read more...
Managing security in Confluence can be painful sometimes, especially when you’re lost in a labirynth of outdated page restrictions. We’ve decided to do something with it. Secure Pages for Confluence lets you automate content access management, create reusable restriction templates and – ultimately – ensure that your company assets are Read more...
We’ve just released a new version of SLA PowerBox with REST API expansion, SLA Metric Attribute and More! New Features and Changes include: REST API for SLA Analytics Data for SLA Analysis can be now easily imported via REST API. The specific instructions for that are available in the App Read more...
25 września 2020

SLA PowerBox Version 3.5 is live! Check out the new features

We’ve just released a new version of SLA PowerBox with REST API expansion, SLA Metric Attribute and More!
28 sierpnia 2020
Building a Service Desk - Problem Management integration in Jira

Building a Workflow and Process for Service Desk and Problem Management Integration – A Case Study

Good Incident Management in Organization is not an easy thing to accomplish. Because of this, we've created a process to link the both worlds with a simple, but powerful integration.
7 sierpnia 2020
Unusual SLA Use Cases

Three SLA Use Cases That Couldn’t Work Without SLA PowerBox

Managing SLAs with Jira Service Desk is an easy and convenient thing to do - as long, as your Use Case remains a standard one. When you're working in Service Desk via agents, things tend to be easy.
22 kwietnia 2020

Triple Version Update – Visual Links, Workflow PowerBox, SLA PowerBox

We're happy to announce, that today we've pushed three new application versions - Visual Links, SLA PowerBox, Workflow PowerBox.